We have over 3000 members at this site and over 70, 000 downloads and installations of our plugins and mobile apps, all with very few support issues.
Please be specific about your issue when filling out the ticket
(If you don’t get a FAST answer, then please Tweet @shendison)
Free WP Plugin Users
If you are using one of our two free WordPress plugins from the repository, please use the support forum at WordPress.org so that everyone can benefit from our responses. If you do not see an answer within 24 hours, feel free to email scott (at)searchcommander.com
- Support for Core Tweaks Free Plugin – This is for our free WordPress setup plugin from the WP repository, and *not* if you have a branded version.
- Support for SEO Tools plugin – This is our free plugin from the WP repository, and *not* the member / white label version.
On-Site Tools, Member Plugins, & Mobile Apps
If you are having problems with a tool here on our site, or one of the member plugins, or, any problem with the iPhone or Android mobile app, just fill out a ticket here.
We do experience occasional server issues, where the SEO review tool (either the mobile app or here onsite) will report an inaccessible website. If you are repeatedly seeing a specific error message, be sure to tell us what it says.
If you’re logged in, fill out the ticket. If you have no account, just enter your email address and you’ll see a button appear to submit the ticket.