After over a year, now with over 15,000 plugin downloads and nearly 2000 members, our support forum is still nearly empty, since everything we offer just works!
That's our goal – to keep things simple… However, if you do have an issue, please post it below, and we'll answer as fast as possible…
In rare circumstances, for some domains, you may receive a message after running the tool saying "Enter a valid URL". No matter what you do, you keep getting that message, but other domains work fine, sometimes even on the same webhost!
This happens on the server version here, as well as on the iPhone app, and 99.9% of the time it's not a problem with the tool, its some sort of issue at the responding host, and it's out of our control.
Common causes are:
The url you are eentering is redirecting the user elsewhere. Copy/paste the URL right out of your web browsers address bar to ensure this is not what's happening.
If this is still happening to you, please email me privately with your webhost and domain name, – or – for faster response, just post it here if you like.
Support Forum
Twitter
LinkedIn
Facebook
Youtube