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Coming up on two years now, with over 50,000 plugin downloads, all of the the iPhone and Android app users, and over 2000 site members, our support forum is still nearly empty, because the products we offer typically work, or we don't offer them.

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Support iPhone or Android Apps iPhone email reports

iPhone email reports
Page:   1  
Post

Craig Geis

1 September 2010
1

I have the iPhone Pro App.  How do you email reports?

Scott Hendison

20 September 2010
2

Craig Ge said:

I have the iPhone Pro App.  How do you email reports?

Just run a report and look to the bottom of the screen for "Email this report".  No scrolling should even be necessary…

Craig Geis

26 September 2010
3

Thanks Scott.  The "Email this report" was not an option, so I decided to reinstall the app from iTunes.  I figured that it would install for free since I had already paid $9.99 back in 9/17/09.  For some reason it charged me again for the install.  I confirmed the previous purchase through my iTunes purchase history.

 

Has this happened to anyone else?  Should I contact iTunes about the double charge?

 

Thanks

Scott Hendison

29 September 2010
4

Ahh, you bought it last year – iTunes charged instead of upgraded because this version was actually under a different publisher name.

I'm sorry – I sent you an email already, and if you answer back there, I'll Paypal you the refund myself…

Craig Geis

29 September 2010
5

That makes sense.  Thanks for taking care of this, Scott.

 

By the way, I haven't received an email yet. Perhaps try finders.seekers at gmail.com.
Page:   1  


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