Support Forum

I've tried both the lite and now the paid version of this app for the iphone 4 and when i input the domain name all i get is a blue screen with the 'working' logo that keeps on going.  I've tried and xxx (the xxx is the domain name) and yet I've got nothing but I've just paid $10.49 for it.  Each time it locks so I have to delete and reinstall this app – I've done it now a total of seven times, please tell me how I get this working. Thanks,

Post edited 5:20 pm – 30 July 2011 by steve munro
Post edited 5:21 pm – 30 July 2011 by steve munro

Hi, thanks.  I've replied by email but you may not have got it.  The URL I tried is greenlitmedia.net and my paypal account is munro (at) wide-angle.tv

Thanks,

Steve

Hi Scott, thanks for the refund.

I paid for the Pro app because I thought the $10.50 price tag bumped it up a little to 'working properly'; i.e. if something is free then there is no reason to expect it to be 100%.  The app description sounded good enough for me to want it to work properly, that's why I bought the pro app.  I still do want it to work properly as I think your app has excellent potential!

I'll certainly be more than happy to post the receipt for you as soon as Apple gets round to sending one through but I do appreciate your benefit of the doubt and if this app works for what I need it to do then I'll certainly 'refund' your refund :-)

I pasted the domain in my last post; it's greenlitmedia.net.  This forum doesn't allow one to put (www) in front of the domain name but, there you go.  I'm going to give it another go today and I'll certainly give you a high review should it all work out but, in the meantime, if you could look at (www) greenlitmedia (dot) net then maybe we can work to getting this solved!

Thanks again and kind regards,

Steve